Privacy policy

Who we are

Best Price HVAC and Appliance (“we”, “us”) is an appliance repair and HVAC service company operating in Los Angeles County, California. This policy applies to https://bestpricehvacandappliance.com and to the information you give us through it.

What we collect

When you use the booking or contact forms, we collect what you type: your name, phone number, city or ZIP code, the appliance or system that needs service, a description of the problem, your preferred time window and any notes. If you e-mail or call us, we collect the contact details and the information you provide.

Like most websites, our hosting provider automatically records technical information about visits — IP address, browser type, pages viewed and the time of the visit — in server logs used to keep the site secure and working.

How we use it

We use the information you give us for one purpose: to contact you, schedule and perform the service you requested, and keep a record of the work for warranty purposes. We do not sell, rent or trade personal information, and we do not use it for marketing you did not ask for.

Who we share it with

Only the service providers that make the website and our scheduling work — our hosting provider, our e-mail delivery provider and our dispatch software — and only to the extent needed to deliver the request to our dispatcher. We disclose personal information to law enforcement or other authorities only when required to do so by applicable law, a court order or a lawful request under California or federal law.

Cookies and analytics

The site may use Google Analytics and Google Ads conversion tracking, which set cookies to measure how visitors find and use the site. These tools do not give us your name or contact details. You can block cookies in your browser settings; the site will still work. We do not respond to browser “Do Not Track” signals because there is no common standard for them.

Your choices

You can ask us to correct or delete the information you have given us at any time by e-mailing info@bestpricehvacandappliance.com or calling (310) 294-1055. Information needed to honor a warranty on completed work may be kept for the warranty period.

Children

This website is intended for adults arranging service for their homes. We do not knowingly collect information from children under 13.

Changes

If this policy changes, the new version will be posted here with a new effective date.

Contact

Best Price HVAC and Appliance · (310) 294-1055 · info@bestpricehvacandappliance.com