Before you call

$69. The technician comes out, diagnoses the problem and gives you a price before any work starts. If you go ahead with the repair, the $69 is applied to the repair — you don't pay it twice.

We come out between 8 AM and 6 PM, seven days a week. Call before noon and there is a good chance of a visit the same day; otherwise the next day.

Yes. After the diagnosis the technician tells you the price for parts and labor up front. Nothing is done until you approve it.

90 days on parts and labor for every repair. Sealed-system repairs on refrigerators and HVAC are covered for 6 months. HVAC installations are covered for 1 year.

All brands — from Whirlpool, GE, LG and Samsung to built-in and premium lines like Sub-Zero, Wolf, Viking, Thermador, Miele and Bosch. The only appliance we don't service is wine coolers.

Yes. AC repair, heating and furnace repair, new system installation, maintenance, duct cleaning, ductless mini-splits and thermostats — for residential customers.

The same $69 service call applies to HVAC diagnostics, and it is applied to the repair if you go ahead. Installations are quoted after an on-site assessment.

All of Los Angeles County — the San Gabriel Valley, the San Fernando Valley, Long Beach and the South Bay — plus San Diego, which has its own local line. See the service-area page for local numbers.

Yes — seniors and military. Mention it when you book and the dispatcher applies it.

All forms of payment are accepted — cash, card and electronic transfer.

One of our nine technicians, dispatched by our office. The company has been repairing appliances and HVAC in Los Angeles since 2009 and is insured; our refrigerant work is done under EPA 608 Universal certification.

No. We work 8 AM – 7 PM on weekdays and 8 AM – 4 PM on weekends, and we keep the schedule tight so daytime visits run on time.